Frequently Asked Questions

What form of payment do you accept?


Payment processing is through Pay Pal and Square which accepts Visa, Mastercard, American Express and Discover.




What is your return/exchange policy?


Returns/exchanges are NOT accepted with the exception of manufacturing errors and/or defects. Sizing information is provided in the item description. If you are unsure what size to order, please contact us for assistance prior to ordering as returns/exchanges for sizing are not accepted. Returns/exchanges for damaged or defective items must be requested within 7 days of order delivery date in the form of an email to Tanya@DuchessRoyaleBoutique.com.




When can I expect my purchased items to be delivered?


For items that are in stock at the time of order are typically processed within 5 days. Items are shipped priority which should arrive within 1-3 days depending on destination. Tracking information will be sent when available.





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